Returns & Exchanges at Lumin's Workshop
We want you to feel as radiant as our designs, which is why we offer a 30-day return window for all unworn apparel in its original condition. If your purchase doesn't fit your vision, our streamlined process ensures a hassle-free exchange or full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original state.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our workshop receives and inspects your items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing